Returns & Cancellations

Customer satisfaction with your purchase and experience is of the most importance to us. Please don't hesitate to contact us with any questions or concerns and we will work to find a solution as best we can.

For custom or personalized orders, all sales are final, returns and exchanges are not possible. Please make sure to read product descriptions, dimensions and shipping policies carefully before completing your purchase.

If a wall hanging is damaged during transport, we will happily arrange an exchange free of charge.

Contact us within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

Buyers are responsible for return shipping costs which will be deducted from the amount to be refunded.

The item must come back in perfect condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.In cases of exchange and return, you will need to ship the products securely to the Turkiye address that we will share with you.

Any packages returned due to refusal to pay customs fees and/or it was not collected by the buyer will be subject

Refunds (if applicable) :
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

Returns & Exchanges Shipping
In cases of exchange and return, you will need to ship the products securely to the Turkiye address that we will share with you.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.